| Job Description |
This position is expected to provide technical support for realization and deployment of the Navy ERP solution. Position is expected to execute and support the deployment of the SAP solution intosites, providing over-the-shoulder support to impacted end-users as well as providing a channel for end-user-facing activities and feedback. Position requires in-depth knowledge and experience in business processes being deployed and is expected to be a subject matter expert configuring and working with associated SAP modules. SAP training expertise and DoD/Navy experience is desired.
Specific Responsibilities include:
* Assisting with cutover and business validation activities.
* Providing post go-live help desk support, assisting and resolving end user support problems,
resolving system defects ('break/fix'), and analyzing proposed improvements or changes to the Navy ERP solution and system.
* Supporting the training team with the delivery of train-the trainer and end-user training in preparation for go-live.
* Providing data migration Support.
* Preparing/conducting briefings, demos or training sessions.
* Supporting development of training work products.
Experience in designing/configuring business processes in SAP HR to handle:
* Personnel Administration (i.e., awards, leave and training requests).
* Personnel Time Management (i.e., personnel time recording, civilian time and attendance, interfaces to payroll, military muster).
* Employee self service/manager's desk top (i.e., leave requests, contact information, time approval, workflow).
* Display and management of organizational structures, personnel development (individual development plan creation and monitoring, civilian appraisals/awards, qualification/certification profiles).
* Training and Events management
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