SAP CRM Functional Consultant
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Company Name MSys Inc
Leading software developer for SAP Netweaver.
Job Title SAP CRM Functional Consultant
Category And Module Functional, CRM
Salary Not Specified
Location Buffalo, NY United States
Benefits
Job Code
Our Job Reference No 2825
Date 03/01/2011
Summary
SAP CRM Functional Consultant
Job Description
The specific requirements for SAP implementation of CRM include:

• Use SAP CRM to implement an internal helpdesk system using ITSM (IT Service Management).

• Setup the ITSM solutions with default delivery customizing

• Primary areas of focus are

a. Service request (Incident)

b. Master Service Request (Problem)

c. Knowledge Article

• Provide necessary training with regards to the ITSM processes and performing ITSM related configurations such as auto complete, Business Rules Engine, and Mail Forms.

• Assist is setup of Organization Structure

• Reporting
Job Requirements
-
Key Skills -
Functional Area Information Technology
Job Role SAP CRM Functional Consultant
Module CRM
Experience Level 2 - 5 years
Qualification Bachelor's Degree
Type Of Position Contract
Contact Name, Phone and Email for this Ad Apply Online
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